Saturday, February 7, 2009

Novel Prize 1


John Charles Harsanyi (1920-2000)
I was born in Budapest, Hungary, on May 29, 1920. The high school my parents chose for me was the Lutheran Gymnasium in Budapest, one of the best schools in Hungary, with such distinguished alumni as John von Neumann and Eugene Wigner(nobel prize for physic 1963). I was very happy in this school and received a superb education. In 1937, the year I graduated from it, I won the First Prize in Mathematics at the Hungary-wide annual competition for high school students. My parents owned a pharmacy in Budapest, which gave us a comfortable living. As I was their only child, they wanted me to become a pharmacist. But my own preference would have been to study philosophy and mathematics. Yet, in 1937 when I actually had to decide my field of study, I chose pharmacy in accordance with my parents' wishes. I did so because Hitler was in power in Germany, and his influence was steadily increasing also in Hungary. I knew that as a pharmacy student I would obtain military deferment. As I was of Jewish origin, this meant that I would not have to serve in a forced labor unit of the Hungarian army. As a result, I did have military deferment until the German army occupied Hungary in March 1944. Then I did have to serve in a labor unit from May to November 1944.
In that November the Nazi authorities finally decided to deport my labor unit from Budapest to an Austrian concentration camp, where most of my comrades eventually perished. But I was lucky enough to make my escape from the railway station in Budapest, just before our train left for Austria. Then a Jesuit father I had known gave me refuge in the cellar of their monastery. In 1946 I re-enrolled at the University of Budapest in order to obtain a Ph.D. in philosophy with minors in sociology and in psychology. As I got credit for my prior studies in pharmacy, I did get my Ph.D. in June 1947, after only one more year of course work and after writing a dissertation in philosophy. From September 1947 to June 1948 I served as a junior faculty member at the University Institute of Sociology. There I met Anne Klauber, a psychology student who attended a course I was teaching and who later became my wife. But in June 1948, I had to resign from the Institute because the political situation no longer permitted them to employ an outspoken anti-Marxist as I had been.
Yet Anne did go on with her studies. But she was continually harassed by her Communist classmates to break up with me because of my political views, but she did not. This made her realize, before I did, that Hungary was becoming a completely Stalinist country, and that the only sensible course of action for us was to leave Hungary. Actually we did so only in April 1950. We had to cross the Hungarian border illegally over a marshy terrain, which was less well guarded than other border areas. But even so, we were very lucky not to be stopped or shot at by the Hungarian border guards. After waiting in Austria for our Australian landing permits for several months, we actually reached Sydney, Australia, on December 30, 1950. On January 2, 1951, Anne and I got married. Her unfailing emotional support and her practical good sense have always been a great help to me. As my English was not very good and as my Hungarian university degrees were not recognized in Australia, during most of our first three years there I had to do factory work. But in the evening I took economics courses at the University of Sydney. (I changed over from sociology to economics because I found the conceptual and mathematical elegance of economic theory very attractive.) I was given some credit for my Hungarian university courses so that I had to do only two years of further course work and had to write an M.A. thesis in economics in order to get an M.A. I did receive the degree late in 1953.
Early in 1954 I was appointed Lecturer in Economics at the University of Queensland in Brisbane. Then, in 1956, I was awarded a Rockefeller Fellowship, enabling me and Anne to spend two years at Stanford University, where I got a Ph.D. in economics, whereas Anne got an M.A. in psychology. I had the good fortune of having Ken Arrow as advisor and as dissertation supervisor. I benefitted very much from discussing many finer points of economic theory with him. But I also benefitted substantially by following his advice to spend a sizable part of my Stanford time studying mathematics and statistics. These studies proved very useful in my later work in game theory. In 1958 Anne and I returned to Australia, where I got a very attractive research position at the Australian National University in Canberra. But soon I felt very isolated because at that time game theory was virtually unknown in Australia. I turned to Ken Arrow for help. With his and Jim Tobin's help, I was appointed Professor of Economics at Wayne State University in Detroit. Then, in 1964, I became at first Visiting Professor and then Professor at the Business School of the University of California in Berkeley. Later my appointment was extended also to the Department of Economics. Our only child Tom was born in Berkeley. In the early 1950s I published papers on the use of von Neumann-Morgenstern utility functions in welfare economics and in ethics and on the welfare economics of variable tastes.
My interest in game-theoretic problems in a narrower sense was first aroused by John Nash's four brilliant papers, published in the period 1950-53, on cooperative and on noncooperative games, on two-person bargaining games and on mutually optimal threat strategies in such games, and on what we now call Nash equilibria. In 1956 I showed the mathematical equivalence of Zeuthen's and of Nash's bargaining models and stated algebraic criteria for optimal threat strategies. In 1963 I extended the Shapely value to games without transferable utility and showed that my new solution concept was a generalization both of the Shapley value and of Nash's bargaining solution with variable threats. In a three-part paper published in 1967 and 1968, I showed how to convert a game with incomplete information into one with complete yet imperfect information, so as to make it acessible to game-theoretic analysis. In 1973 I showed that "almost all" mixed-strategy Nash equilibria can be reinterpreted as pure-strategy strict equilibria of a suitably chosen game with randomly fluctuating payoff functions.I also published a number of papers on utilitarian ethics.I published four books. One of them, Rational Behavior and Bargaining Equilibrium in Games and Social Situations (1977), was an attempt to unify game theory by extending the use of bargaining models from cooperative games also to noncooperative games. Two books, Essays on Ethics, Social Behavior, and Scientific Explanation (1976), and Papers in Game Theory (1982), were collections of some of my journal articles. Finally, A General Theory of Equilibrium Selection in Games (1988) was a joint work with Reinhard Selten. Its title indicates its content. Let me add that in 1993 and 1994 I wrote two, as yet unpublished papers, proposing a new theory of equilibrium selection. My 1993 paper does so for games with complete information, while my 1994 paper does so for games with incomplete information. My new theory is based on our 1988 theory but is a much simpler theory and is in my view an intuitively more attractive one. I am a member of the National Academy of Sciences, and a Fellow of the American Academy of Arts and Sciences and of the Econometric Society, as well as a Distinguished Fellow of the American Economic Association. In 1965-66 I was a Fellow of the Center for Advanced Study in the Behavioral Sciences at Stanford. I have an honorary degree of Doctor of Science from Northwestern University. After my retirement from my university, Reinhard Selten edited a volume in my honor with the help of H. W. Brock. It has the title, Rational Interaction.

ËÅÊÖ 2. МЕНЕЖЕРИЙН ГҮЙЦЭТГЭХ ҮҮРЭГ, УР ЧАДВАР, ҮЙЛ АЖИЛЛАГААНЫ ЁС ЗҮЙ

ËÅÊÖ 2. МЕНЕЖЕРИЙН ГҮЙЦЭТГЭХ ҮҮРЭГ, УР ЧАДВАР, ҮЙЛ
АЖИЛЛАГААНЫ ЁС ЗҮЙ
Ýíý ñýäâèéí õүðýýíä ñóðàëöàã÷ äàðààõ ÷àäâàðûã ýçýìøèíý
• Ìåíåæåð ãýæ õýí áîëîõûã òàéëáàðëàæ ÷àäàã áîëîõ
• Ìåíåæìåíòèéí òүâøíүүäèéí ÿëãààã òîîðõîéëæ ÷àääàã áîëîõ
• Ìåíåæåðèéí ãүéöýòãýõ үүðýã, óð ÷àäâàðò òàâèãäàõ øààðäëàãûí үíäñýí
îéëãîëòûã ýçýìøèõ
• Ìåíåæåðèéí үéë àæèëëàãààíû ñ çүéí íèéòëýã õýì õýìæýý, ãүéöýòãýõ
үүðýã, ìåíåæåðèéí ñ çүéí óð ÷àäâàðûí òóõàé ìýääýã áîëîõ
Ìåíåæåð ãýæ õýí áý?
Óäèðäàí çîõèîí áàéãóóëàõ àæèë ìýðãýæëèéã ýçýìøñýí ìýðãýæèëòýíã ìåíåæåð
ãýäýã. Ìåíåæåð íü õýñýã íýãæ ýñâýë үéë àæèëëàãààã óäèðäàæ áàéãàà õóâü õүí
þì. Ìåíåæåðèéí үéë àæèëëàãàà, ìýäëýã, óð ÷àäâàðààñ ñèñòåìèéí èðýýäүé
øóóä øàëòãààëäàã. ̺í áàéãóóëëàãà òîìðîõ òóñàì ìåíåæåðèéí үүðýã
õàðèóöëàãà óëàì íýìýãääýã. Àæëûí à÷ààëàë èõñýõèéí õýðýýð ìåíåæåð өөðèéí
óäèðäëàãàä àæèëëàã÷äàä çàðèì àæèë үүðãýý õàðèóöóóëàõ çàìààð áîñîî
÷èãëýëä, ýñâýë үéëäâýðëýë, ìàðêåòèíã çýðýã òîäîðõîé ÷èãëýëèéí àæèë үүðãèéã
õàðèóöóóëàõ çàìààð õýâòýý ÷èãëýëä ñèñòåì өðãөæäөã.
Áàéãóóëëàãà òîìðîõ òóñàì áàéãóóëëàãûã óäèðäàõ үéë ÿâö èëүү òөâөãòýé áîëæ,
èëүү íàðèéí ìýðãýøñýí õүìүүñ õýðýãòýé áîëäîã. Ìåíåæìåíòèéí òүâøèí íü
òóõàéí ìåíåæåðèéí үүðýã õàðèóöëàãà, ýðõ ìýäëèéã õàðóóëäàã.
Àíõàí øàòíû ìåíåæåð: ýýëæèéí àõëàõ ñóâèëàã÷, áàãèéí áàãà ýì÷, òàñãèéí àõëàõ
ñóâèëàã÷ çýðýã áóñäûã óäèðäàõ үүðýã õүëýýäýããүé ýð¿¿ë ìýíäèéí àæèëòíûã
óäèðääàã ìåíåæåðүүä.
Äóíä òүâøíèé ìåíåæåð: Òàñàã, íýãæèéí ýðõëýã÷, ñóâèëãààíû àëáàíû äàðãà,
ñóâèëàõóéí ìåíåæåð, åðºíõèé ñóâèëàã÷ çýðýã өөðèéí óäèðäëàãàä àæèëëàæ
áàéãàà ìåíåæåðүүäèéí үéë àæèëëàãààã òөëөâëөæ, çîõèîí áàéãóóëæ, ìàíëàéëæ,
õÿíàäàã ìåíåæåðүүä
Äýýä òүâøíèé ìåíåæåð: Ãүéöýòãýõ çàõèðàë, åðөíõèé çàõèðàë, åðөíõèé ìåíåæåð,
îðëîã÷ çàõèðàë, ðåêòîð, óäèðäàõ çөâëөëèéí äàðãà ãýõ çýðýã áàéãóóëëàãûí үéë
àæèëëàãààã áүõýëä íü óäèðääàã ìåíåæåðүүä
Ôóíêöèîíàëü ìåíåæåð: Àëü ÷ òүâøèíä ìåíåæðèéí ÿâóóëàõ үéë àæèëëàãàà îëîí
òîîíû, õàðèëöàí óÿëäààòàé àæèë үүðãýýñ áүðääýã. Ýäãýýð àæèë үүðýã òóñ
áүðòýé õîëáîîòîé õàðèóöëàãà, õөäөëìөðèéí õóâààðü òîäîðõîé áîë
ôóíêöèîíàëü ìåíåæåð ãýæ íýðëýäýã. Ôóíêöèîíàëü ìåíåæåð çөâõөí òîäîðõîé
÷èãëýëèéí үéë àæèëëàãààã õàðèóöäàã áөãөөä үéë àæèëëàãààíû òóõàéí
òàëáàðòàé õîëáîîòîé ìýðãýøëèéí ìýäëýã èëүү èõýýð õýðýãòýé áîëäîã, Æèøýý
íü ýð¿¿ë ìýíäèéí áàéãóóëëàãà äàõü òóñëàìæ ¿éë÷èëãýýíèé ÷àíàðûí õÿíàëòûí
ìåíåæåð,
Ñàéí ìåíåæåðèéí øèíæ: “Õàðáðèäæ Õàóñ”-ûí ñóäàëãààãààð ñàéí ìåíåæåðèéí
øèíæ ÷àíàðóóäûã äàðààõ áàéäëààð òîãòîîæýý. ¯¿íä:
• Îéëãîìæòîé çàõèðàìæ, óäèðäàìæ өãäөã áàéõ
• Íýýëòòýé õàðèëöààã äýìæäýã áàéõ
• Õүìүүñýý ñóðãàæ, äýìæäýã áàéõ
• Áîäèò áàéäëûã õүëýýí çөâøөөðäөã áàéõ
• Öàã үåýñ õîöðîõãүé áàéõ
• Áàéãóóëëàãàä àæèëëóóëàõààð çөâ õүìүүñèéã ñîíãîæ àâäàã áàéõ
• Ñàíõүүãèéí үéë àæèëëàãàà, øèéäâýðүүäèéã îéëãîäîã áàéõ
• Èííîâàöè, øèíý ñàíààã äýìæäýã áàéõ
• Óäèðäëàãàä áàéãàà õүìүүñò õýðýãòýé үåä íü òîäîðõîé ýöñèéí øèéä өã÷
÷àääàã áàéõ
• Õýçýý ÿìàãò øóëóóí øóäàðãà áàéõ
Ìåíåæåðèéí ¿éë àæèëëàãàà: Ìåíåæåðèéí үéë àæèëëàãààã 1970-ä îíä Õåíðè
Ìèíöáåðãè äàðààõ áàéäëààð òîäîðõîéëñîí áàéäàã.
1. Õàðèëöààòàé õîëáîîòîé үéë àæèëëàãàà. Ýíý íü äýýä òүâøíèé
ìåíåæåðүүäýä èëүү à÷ õîëáîãäîëòîé.
• Òýðãүүëýõ
• Ìàíëàéëàõ
• Õîëáîõ
2. Ìýäýýëýëòýé õîëáîîòîé үéë àæèëëàãàà. Ýíý íü äóíä òүâøíèé
ìåíåæåðүүäýä èëүү à÷ õîëáîãäîëòîé.
• Ñýðýìæòýé áàéõ
• Ìýäýýëëýýð õàíãàõ
• Òөëөөëөõ
3. Øèéäâýðòýé õîëáîîòîé үéë àæèëëàãàà. Ýíý íü äóíä, äîîä òүâøíèé
ìåíåæåðүүäýä èëүү à÷ õîëáîãäîëòîé.
• Ñàíàà÷èëãàòàé áàéõ
• Áýðõøýýëèéã àðèëãàõ
• Íөөö õóâààðèëàõ
• Çөâøèëöөõ
Õàðèëöààòàé õîëáîîòîé үéë àæèëëàãàà:
1. Áàéãóóëëàãûã òýðãүүëýõ үүðýã: Õàðèëöààòàé õîëáîîòîé үéë àæèëëàãààíä
áàéãóóëëàãûã òýðãүүëýõ ÷èã үүðýã ÷óõàë þì. Ìåíåæåðүүä îëîí íèéòèéí өìíө
áîëîí áàéãóóëëàãà, õàðèóöñàí õýñãýý òөëөөëөí ñëîëûí øèíæ ÷àíàðòàé îëîí
үéë àæèëëàãààíä îðîëöäîã. Äóíä äîîä òүâøíèé ìåíåæåðүүä ÷ èéì үéë
àæèëëàãààíä îðîëöäîã áîëîâ÷ ýíý íü õàðüöàíãóé áàãà, үүðýã õàðèóöëàãà íü
õөíãөâòөð áàéäàã.
2. Ìàíëàéëàõ: Ýíý íü àæèëëàãñäàä óðàì өãөõ, àæèëòàé õîëáîîòîé үéë
àæèëëàãààã ÷èãëүүëýõ, àæèëä õàíäàõ õàíäëàãûã òөëөâøүүëýõ, áàéãóóëëàãûí
çîðèëãîä õүðýõýä òóñ áîëîõóéö үéë àæèëëàãààíä äýìæëýã үçүүëýõ çýðýã àëáàí
ñíû ýðõ ìýäëèéí òóñëàìæòàéãààð òýð áүð ãүéöýòãýõ áîëîìæãүé àæèë үүðãүүä
áàéäàã.
3. Õîëáîõ үүðýã: Ìåíåæåðүүä áàéãóóëëàãà äîòîðõ, ýñâýë áàéãóóëëàãàòàé
õàðüöàõ õóâü õүìүүñ, áүëãүүäèéí õàðüöààíä õîëáîã÷èéí үүðãèéã ãүéöýòãýäýã.
Ýíý үүðýã íü íèéëүүëýã÷èäòýé õàðèëöàà õîëáîî òîãòîîõ, ãүéöýòãýëèéí үð
өãөөæèéã ñàéæðóóëàõàä øààðäëàãàòàé àæëûí õýñãүүäèéí үéë àæèëëàãààã
çîõèöóóëàõ, õýñýã íýãæүүäèéí үéë àæèëëàãààíû õîîðîíäûí óÿëäàà õîëáîîã
õàíãàõàä ÷óõàë à÷ õîëáîãäîëòîé.
Ìýäýýëýëòýé õîëáîîòîé үéë àæèëëàãàà:
1. Ñýðýìæòýé áàéõ: Ýíý íü çºâõºí äóíä òүâøíèé ìåíåæåðүүäèéí ã¿éöýòãýõ ¿¿ðýã
áèø áºãººä áóñàä ìåíåæð¿¿äýä ÷ õàìààòàé.
• ìýäýýëëèéã öàã òóõàéä íü àâ÷, үéë àæèëëàãààíû ÿâöûã àæèãëàõ
• ýãçýãòýé ìө÷èä çөâ øèéäâýð ãàðãàõ,
• àñóóäëûã øèéäâýðëýõ áýëòãýëòýé áàéõ
• áàéãóóëëàãà äàõü үéë àæèëëàãààã ÷èãëүүëýõ çàìààð ãүéöýòãýëèéã
ñàéæðóóëæ ÷àääàã áàéõ
2. Ìýäýýëýë òүãýýõ: Ìýäýýëýë íýýëòòýé, áүðýí ãүéöýä áàéõ òóñàì үéë
àæèëëàãààíä äýìæëýã îëæ àâàõ áîëîìæ èõýñäýã. Àæèëëàãñàä, ìåíåæåðүүäèéí
àëü àëèíä íü үíýí çөâ, îéëãîìæòîé, òîäîðõîé ìýäýýëýë àâàõ õýðýãöýý áàéíãà
áàéäàã.
3. Òөëөөëөõ үүðýã: Áүõ òүâøíèé ìåíåæåðүүä өөð өөðèéí õàðèóöñàí áóþó
õàðúÿàëàãäàõ ýð¿¿ë ìýíäèéí áàéãóóëëàãà, òàñàã íýãæèéã òөëөөëäөã.
Øèéäâýðòýé õîëáîîòîé үéë àæèëëàãàà:
1. Ñàíàà÷èëãàòàé áàéõ: Àæëûí ãүéöýòãýëèéã ñàéæðóóëàõûí òóëä íөөöèéã үð
өãөөæòýé àøèãëàõ øèíý àðãà çàì, øèíý òåõíîëîãè, çîõèîí áàéãóóëàõ øèíý àðãà
áàðèëûã öàã ÿìàãò ýðýëõèéëýõ íü ìåíåæåðèéí ¿¿ðýã þì. ̺í àøèãëààãүé
äîòîîä íөөö áîëîìæ, ãàäààä îð÷èíä øèíýýð үүñýõ áîëîìæ, íөõöөë áàéäëûí
өөð÷ëөëò, øèíý ñàíàà, òóðøëàãûã áàéíãà ñóäàëæ, áàéãóóëëàãûí өðñөëäөõ
÷àäâàðûã ñàéæðóóëàõ ÿâäàë áîëíî.
2. Áýðõøýýëèéã àðèëãàõ: Òóëãàìäñàí àñóóäàë áýðõøýýëèéã òóõàé áүðò íü
øèéäâýðëýæ, үéë àæèëëàãààã õýâèéí ÿâóóëàõ íөõöëөөð õàíãàõ ¿¿ðýã áîëíî.
3. Íөөö õóâààðèëàõ: ͺºöèéí îíîâ÷òîé õóâààðèëàëò, үð өãөөæòýé àøèãëàëò,
үéë àæèëëàãààíû òýíöâýðò áàéäëûã õàäãàëàõ ¿¿ðýã áîëíî.
4. Çөâøèëöөõ: Ìåíåæåð çºâøèëöëèéã óäèðäàí çîõèîí áàéãóóëàõ ¿¿ðýãòýé. ¯¿íä:
• үë îéëãîëöîë, ýñâýë çөð÷èë үүññýí үåèéí çөâøèëöөë
• çîðèëãîäîî õүðýõ, үéë àæèëëàãààíû ãүéöýòãýëèéã ñàéæðóóëàõ çîðèëãîòîé
õàìòûí àæèëëàãàà
• áàéãóóëëàãûí ãàäààä îð÷èíòîé õàðèëöàõ õàðèëöààí äàõü çөâøèëöөë
Ìåíåæåðèéí óð ÷àäâàðóóä
Óð ÷àäâàð ãýäýã íü ìýäëýã, ìýäýýëýë, äàäëàãà, òóðøëàãà, òîäîðõîé áàéð ñóópü
äýýð òóëãóóðëàí үр дүнд хүрэх чадавхи юм. Товчоор àæèë үүðãèéã үð өãөөæòýé
ãүéöýòãýí үð äүíä õүðãýõ ÷àäàâõè ãýæ õýëæ áîëíî. Ìåíåæåð äàðààõ óð
÷àäâàðóóäûã ýçýìøñýí áàéõ íü ç¿éòýé ãýæ ¿çäýã. ¯¿íä:
• Òåõíèêèéí óð ÷àäâàð
• Õàðèëöààíû óð ÷àäâàð
• Õүíòýé àæèëëàõ óð ÷àäâàð
• Ñýòãýëãýýíèé óð ÷àäâàð
• Øèéäâýð ãàðãàõ óð ÷àäâàð
• Îíîëûí óð ÷àäâàð
Òåõíèêèéí óð ÷àäâàð: Àæèë үүðãèéã ãүéöýòãýõ ìýäëýã, óð äүé, òóðøëàãà, үéë
àæèëëàãààíä øààðäëàãàòàé íөөöèéã үð өãөөæòýé àøèãëàõ ìýðãýæëèéí
÷àäâàðûí íèéëáýð öîãö,
Õàðèëöààíû óð ÷àäâàð: Áóñäàä îéëãîìæòîéãîîð ñàíàà áîäëîî èëýðõèéëýõ,
áүðýí çөâ îéëãîëöñîí ýñýõýý íÿãòëàõ ÷àäàâõè
Õүíòýé àæèëëàõ óð ÷àäâàð: Õүìүүñòýé õàìòðàí àæèëëàõ, áóñäûã îéëãîõ,
áóñàäòàé õàðüöàõ ÷àäàâõè .
Ñýòãýëãýýíèé óð ÷àäâàð: Àñóóäàë áýðõøýýëèéã øèéäýõýä øèíæëýõ óõààíû
õàíäëàãà, ìåíåæìåíòèéí àðãà àðãà÷ëàëóóäûã àøèãëàõ ÷àäàâõè
Øèéäâýð ãàðãàõ óð ÷àäâàð: Øèéäâýðèéí òүâøèí ÿíç áүð áàéæ áîëîõ ÷ øèéäâýð
áүõýí áàéãóóëëàãûí çîðèëãîä õүðýõýä ÷èãëýãääýã. Çөâ øèéäâýð ãàðãàæ ÷àääàã
áàéõ íü ñýòãýëãýýíèé óð ÷àäâàð õàðèëöààíû óð ÷àäâàð, õүíòýé àæèëëàõ óð
÷àäâàðûã øààðääàã
Îíîëûí óð ÷àäâàð: Áàéãóóëëàãûí õýñýã íýãæ áүðèéí үéë àæèëëàãààã
áàéãóóëëàãûí çîðèëãîä õүðýõ үéë àæèëëàãààíä íýãòãýí ÷èãëүүëýõ ÷àäàâõè
Ìåíåæåðèéí óð ÷àäâàð áà ìåíåæìåíò
Ìåíåæåðèéí үéë àæèëëàãààíû ¸ñ çүé
Èõýíõ ñóäàëãààíóóä õóâü õүí áàéãóóëëàãûí ñ çүé, ýäèéí çàñãèéí үð àøãèéí
õîîðîíä ýåðýã õàðèëöàí õàìààðàë áàéäãèéã íîòîëäîã. Ýð¿¿ë ìýíäèéí
áàéãóóëëàãà ýñâýë òàñàã, íýãæèéã óäèðäàõ үéë àæèëëàãààíû ñ çүéí õýì
õýìæýýã “Ýð¿¿ë ìýíäèéí òóõàé õóóëü”, áóñàä õóóëü òîãòîîìæ áîëîí “Ýìíýëãèéí
ìýðãýæèëòíèé ñ ç¿éí õýì õýìæýý, ñ ç¿éí õîðîîíû ä¿ðýì, æóðàì áàòëàõ òóõàé”
Ýð¿¿ë ìýíäèéí ñàéäûí 2006 îíû 135 òîîò òóøààëä íèéö¿¿ëýí ãàðãàíà.
Áàéãóóëëàãóóäàä өөðèéí үéë àæèëëàãààíä áàðèìòëàõ ñ çүéí õýì õýìæýýã
áè÷ãýýð èëýðõèéëæ, ìөðäëөã áîëãîõ íü òүãýýìýë áөãөөä ýíý íü àæèëëàãñäûí ñ
çүéí àñóóäàë áýðõøýýëèéã øèéäâýðëýõýä çàì çààõ, ñ çүéí àñóóäëààðõ
áàéãóóëëàãûí áàéð ñóóðèéã òîäîðõîéëîõ, áàéãóóëëàãûí çөâ ãýæ үçýæ áàéãàà үéë
àæèëëàãààã äýìæèõ үүðýãòýé.
Äýýä òүâøíèé ìåíåæåð
Äóíä òүâøíèé ìåíåæåð
Àíõàí øàòíû ìåíåæåð
Óð ÷àäâàðûí õýðýãöýý
Ìåíåæåðèéí ñ çүéí íèéòëýã õýì õýìæýý:
Ìåíåæåðèéí ñ çүéí íèéòëýã õýì õýìæýýíä äàðààõ àñóóäëóóä îðíî. ¯¿íä:
• õóóëü, äүðýì æóðìûí õүðýýíä үéë àæèëëàãààãàà ÿâóóëàõ,
• çîðèëãî òîäîðõîéëæ, àæëàà òөëөâëөõäөө óðò õóãàöààãààð áàðèìæààëàõ
• үíýò çүéëñ, үíýëýìæèéã áàéíãà ñàéæðóóëàõ,
• áàéãóóëëàãà äàõü ñ çүéä íèéöñýí ýåðýã óóð àìüñãàë, ñî¸ëûã äýìæèõ,
• àæëûí îð÷íû ÷àíàðûã áàéíãà ñàéæðóóëàõ,
• õүí áүðò àäèë òýãø õàíäàõ,
• õóâü õүìүүñ, õýñýã íýãæèä òîäîðõîé õýìæýýãýýð áèå äààí àæèëëàõ
áîëîìæèéã îëãîõ,
• àæèëëàãñäûí èðýýäүé, óð ÷àäâàðûí өñөëòèéã äýìæèõ,
• ãүéöýòãýëèéã үíýëýõäýý áîäèò үð äүíä òóëãóóðëàõ,
• áóñäàä өөðèéí ãýñýí ñàíàë øүүìæëýë áàéæ áîëîõûã õүëýýí çөâøөөðөõ,
• ýðõ ìýäëýý õýòðүүëýí àøèãëàõààñ çàéëñõèéõ,
• ìýäýýëëèéã áóðóóãààð àøèãëàõãүé áàéõ,
• áóðóó îéëãîëò òөðүүëýõүéö үéëäëýýñ çàéëñõèéõ,
• áóñäûí öàãèéã äýìèé үðýõãүé áàéõ,
• áàðèìò áè÷ãèéã үíýí çөâ, íÿìáàé õөòëөõ.
Ìåíåæåðèéí ñ çүéòýé õîëáîîòîé óð ÷àäâàðóóä:
1. Àñóóäàë áýðõøýýëèéí ¸ñ çүéí òàëûã òóõàé áүðò íü îëæ õàðäàã, çөâ çàäëàí
øèíæèëæ ÷àääàã áàéõ,
2. Ñàéòàð áîäîæ, òóíãààñàí,ñ çүéí õóâüä õàìãèéí çөâ, äóóðèàë áîëîõóéö
øèéäëèéã îëæ, áàéãóóëëàãûí äîòîîä áîëîí ãàäààä үéë àæèëëàãààíä
õýðýãæүүëæ ÷àääàã áàéõ,
3. Áóñäàä өөðèéí ¸ñ çүéí õýì õýìæýý, үíýëýìæèéã çөâ èëýðõèéëæ, áóñäûã ¸ñ
çүéä ñàíàà òàâèõ, áîäîæ òóíãààí ýðãýöүүëýõýä õүðãýäýã áàéõ,
4. Çөâ, øóäàðãà ñ çүé áүõèé óóð àìüñãàë, àæëûí îð÷íûã áèé áîëãîæ, òүүíèéãýý
áàéíãà ñàéæðóóëæ, áàéãóóëëàãûí àæèëëàãñàä, õýðýãëýã÷èä, áóñàä õàðüöàã÷
òàëóóä, íèéãýìòýé õàðüöàõ õàðüöààíä õàðèóöëàãûí óõàìñðûã øèíãýýäýã
áàéõ

ËÅÊÖ 1. ÌÅÍÅÆÌÅÍÒÈÉÍ ØÈÍÆËÝÕ ÓÕÀÀÍÛ ÑÓÄËÀÕ ÇҮÉË, ҮÍÄÑÝÍ ÎÉËÃÎËÒÓÓÄ

ËÅÊÖ 1. ÌÅÍÅÆÌÅÍÒÈÉÍ ØÈÍÆËÝÕ ÓÕÀÀÍÛ ÑÓÄËÀÕ ÇҮÉË,
ҮÍÄÑÝÍ ÎÉËÃÎËÒÓÓÄ
Ýíý ñýäâèéí õүðýýíä ñóðàëöàã÷ äàðààõ ÷àäâàðûã ýçýìøèíý
• Ìåíåæìåíò ãýæ þó áîëîõûã òàéëáàðëàæ ÷àääàã áîëîõ
• Ìåíåæìåíòèéí øèíæëýõ óõààíû ñóäëàõ çүéë, ìåíåæìåíòèéí үéë ÿâö,
үíäñýí ôóíêöүүä, òýäãýýðèéí óÿëäàà õîëáîîã ñóäëàõ

Ìåíåæìåíò ãýæ þó âý?
Óäèðäàí çîõèîí áàéãóóëàõ àæèë ýðõëýõ ìýäëýãèéí öîãöûã ìåíåæìåíò ãýíý. Ýíý
ìýðãýæëèéã ýçýìøñýí ìýðãýæèëòýíã ìåíåæåð ãýäýã. Ìåíåæìåíòèéí òàëààð îëîí
òîäîðõîéëîëò áàéäàã.
• Ìåíåæìåíò íü øèíæëýõ óõààí
• Ìåíåæìåíò íü үéë ÿâö
• Óäèðäàõ үéë àæèëëàãààòàé õîëáîîòîé ìýäëýãèéí öîãö
• Çîðèëãîä õүðýõèéí òóëä õýñýã íýãæ, ñèñòåìèéã óäèðäàõ үéë àæèëëàãàà ãýæ áàãöëàí òîäîðõîéëæ áîëîõ þì.
Óäèðäàõ үéë àæèëëàãàà íü àñàð íàðèéí òөâөãòýé, òàë áүðèéí ãүí ãүíçãèé ìýäëýã øààðäñàí үéë ÿâö áөãөөä áàéíãà ñóðàëöàõ, ìýäëýãýý áàÿæóóëàõûã øààðääàã.
Үүíèé çýðýãöýý çàðèì ýðäýìòýä ìåíåæìåíòèéã øèíæëýõ óõààí áîëîõûí çýðýãöýý áàñ óðëàã ãýæ үçýõ íü ÷ áèé. Ìåíåæìåíò íü áàéãóóëëàãûí çîðèëãîä õүðýõèéí òóëä áàéãóóëëàãà, õýñýã íýãæèéã óäèðäàõ үéë àæèëëàãàà þì.
Ìåíåæìåíòèéí үéë ÿâö ÿìàð ÷ òîõèîëäîëä ìåíåæìåíòèéí äàðààõ үíäñýí
ôóíêöүүäèéã àãóóëäàã.
Ìåíåæìåíòèéí үндсэн зарчим
ͯÁ-ûí åðºíõèé íàðèéí áè÷ãèéí äàðãà àñàí Êîôè Àííàí 1999 îíû 1-ð ñàðûí
31-íä õóðàëäñàí Äýëõèéí ýäèéí çàñãèéí ôîðóìä “Ãëîáàëü êîìïàêò”
ñàíàà÷èëãûí çàð÷ìóóäûã îëîí óëñûí áèçíåñ ýðõëýã÷ íàðò àíõ òàíèëöóóëæ, Íüþ
Èîðê õîòîä 2000 îíû 7-ð ñàðûí 26–íä àëáàí ñíû íýýëòèéã ýõë¿¿ëñýí áàéíà.
Ýíý íü äýëõèéí áèçíåññèéí ¿éë àæèëëàãààíä ýäãýýð çàð÷ìóóäûã íýâòð¿¿ëýõ,
ͯÁ-ûã äýìæèõ ¿éë àæèëëàãààã óëàì èäýâõæ¿¿ëýõ çîðèëãîòîé. ªíººäºð
äýëõèéí ìÿíãà ìÿíãàí êîìïàíè, òºðèéí áà èðãýíèé íèéãìèéí áàéãóóëëàãóóä
äàðààõ 10 çàð÷ìûã ìºðäºæ “Ãëîáàëü êîìïàêò” ñàíàà÷èëãûã õýðýãæ¿¿ëæ áàéíà.
Õүíèé ýðõèéí õүðýýíä:
1. Îëîí óëñûí õýìæýýíä õүëýýí çөâøөөðөãäñөí õүíèé ýðõèéí õýì õýìæýýã
áèçíåñèéí õүðýýíèéõýí äýìæèæ, õүíäýòãýõ
2. Áèçíåñèéí õүðýýíä õүíèé ýðõèéã àëèâàà õýëáýðýýð çөð÷èõãүé áàéõ
Õөäөëìөðèéí õүðýýíä
3. Үéëäâýð÷íèé áàéãóóëëàãàä ýâëýëäýí íýãäýõ, õàìòûí ãýðýý áàéãóóëàõ
ýðõèéã õүëýýí çөâøөөðөõ
4. Àëáàäëàãûí áîëîí çààâàë ãүéöýòãýõ õөäөëìөðèéí àëèâàà õýëáýðèéã íýí
äàðóé óñòãàõ
5. Õөäөëìөð ýðõëýëò, àæèë ìýðãýæëèéí òàëààð ÿëãàâàðëàí ãàäóóðõàõ
ÿâäëûã óñòãàõ
6. Õүүõäèéí õөäөëìөðèéã óñòãàõ
Áàéãàëü îð÷íû õүðýýíä
7. Áèçíåñèéí õүðýýíèéõýí áàéãàëü ð÷èíä õàéð, ãàìòàé õàíääàã áàéõ
8. Áàéãàëü îð÷íîî õàìãààëàõàä õàðèóöëàãà õүëýýõ òàëààð ñàíàà÷ëàãà
ãàðãàõ
9. Áàéãàëü îð÷èíä õàëãүé òåõíîëîãèéã õөãæүүëýí òүãýýõ
Àâèëãûí ýñðýã õ¿ðýýíä
10.Àëèâ áèçíåñèéí ¿éë àæèëëàãàà íü àâèëãà, ºðãºë, áàðüöûã óñòãàõ,
òýäãýýðèéí á¿õ õýëáýðòýé òýìöýõ
Ìåíåæìåíòèéí ¿íäñýí ôóíêö
ÇÎÐÈËÃÎ
ͺõöºë áàéäëûí ä¿í øèíæèëãýý
Èðýýä¿éí òºëºâèéí òàëààðõ åðºíõèé òºñººëºë ãàðãàõ
Àëñûí õàðàà, çîðèëãî, çîðèëòóóä, õ¿ëýýãäýæ áóé ¿ð ä¿íã òîäîðõîéëîõ
Àâàõ àðãà õýìæýýã æàãñààæ, õàìðàõ õ¿ðýý, õóãàöàà, õºòºëáºð ãàðãàõ
Òºñºâëºõ, íººöèéã õóâààðèëàõ
Àðãà õýìæýýã ýðýìáëýí áàãöàëæ áîäëîãî, ¿íäñýí ÷èãëýë, àðãà õýðýãñëèéãòîäîðõîéëîõ
ÿéöýòãýõ ýðõ ìýäýë øèëæ¿¿ëýõ
Áàéãóóëëàãûí á¿òýö, íýãæ¿¿äèéí óÿëäàà õîëáîîã áèé áîëãîõ
Äîòîîä æóðàì ýðõ ç¿éí îð÷èí
Øààðäëàãàòàé àæèëòàí, òîíîã òºõººðºìæ, õàíãàìæèéã á¿ðä¿¿ëýõ, áàéðøóóëàõ
Àæëûí áàéðíû òîäîðõîéëò:
Ìýðãýøèëò, óð ÷àäâàð, ¿éë àæèëëàãààã òîäîðõîéëîõ
ͺºö àøèãëàëò, àæèëëàãààã ýð÷èìæ¿¿ëýõ, ÷àíàðûã ñàéæðóóëæ, á¿òýýìæèéã íýìýãä¿¿ëæ áîäëîãûí øèíý÷ëýë õèéõ
Øèéäâýð ãàðãàõ, øèéòãýë îíîîõ
Õ¿íèé õºãæèë, àæèëòíû õºãæèëò
Íýãæ á¿ð íýãäñýí îéëãîëòîé, çîõèñòîé õàðèëöààòàé áàéõ
Àæèëòàí, íýãæ á¿ðèéí àæèëëàãààã çîõèöóóëàõ
Óäèðäëàãûí àðãà õýìæýý; çîðèëãî, óäèðäàìæèéí äàãóó ÿâóóëàõ õýâèéí ¿éë àæèëëàãààã õàíãàõ
ÿéöýòãýë, ¿ð ä¿í, ñàõèëãàä ¿íýëãýý õèéõ, óäèðäàìæ çààâàð ìºðäºãäºæ áóé ýñýõèéã õÿíàõ
¯éë àæèëëàãààã õÿíàæ-øèíæëýí ¿íýëýõ, òºðºë á¿ðèéí àðãà õýðýãñýë àøèãëàõ
ÿéöýòãýë, ¿ð ä¿í, ñàõèëãàä ¿íýëãýý õèéõ, óäèðäàìæ çààâàð ìºðäºãäºæ áóé ýñýõèéã õÿíàõ

Ìåíåæìåíòèéí ¿íäñýí ôóíêöүүä:
1. Òөëөâëөëò
2. Çîõèîí áàéãóóëàëò
3. Óäèðäëàãà, Ìàíëàéëàë
4. Õÿíàëò
Ýäãýýð äºðâºí ôóíêö íü òàñðàëòã¿é ÿâàãäàõ ìåíåæìåíòèéí ¿éë àæèëëàãàà þì.
Òөëөâëөëò íü áàéãóóëëàãûí õүðýõ үð äүíã òîäîðõîéëæ, çîõèîí áàéãóóëàëò íü үүíèé òóëä õýðõýí àæèëëàõûã òîäîòãîæ, õÿíàëò íü ãүéöýòãýëèéí çîõèõ òүâøèíä үð өãөөæòýé õүðñýí ýñýõèéã òîäîðõîéëäîã. Ýäãýýðèéí òóñ á¿ðèéí òàëààð õîéíî äýëãðýíã¿é ¿çýõ ýíä òîâ÷ëîí òàíèëöóóëúÿ.
Òөëөâëөëò (Planning) íü çîðèëãî, çîðèëòóóäûã òîäîðõîéëîõ, òýäãýýðò ¿ð ä¿íòýé, үð өãөөæòýé õүðýõ õýðýãëýõ олон арга õóâèëáàðóóäûã áîëîâñðóóëæ, îíîâ÷òîéã íü ñîíãîõ áóþó өөðөөð õýëáýë çîðèëãî, çîðèëòóóäàä õүðýõ àðãà çàìûã òîäîðõîéëîõ үéë ÿâö þì. Çîõèîí áàéãóóëàõ, óäèðäàí ìàíëàéëàõ, õÿíàõ үéë àæèëëàãàà íü òөëөâëөñөí çîðèëãî çîðèëòóóäàä õүðýõýä ÷èãëýãäñýí ¿éë àæèëëàãàà þì. Òîâ÷îîð õýëáýë òөлөвлөлт нь ирээдүйн төсөөлөл, үр дүнд амжилттай хүрэх томъёолол юм.
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Òөëөâëөõ үéë ÿâö íü ÿìàð ÷ íөõöөëä үéë àæèëëàãààíû îð÷èí íөõöөë, íөөö, õү÷èí ÷àäàë, èðýýäүéä òóëãàð÷ áîëçîøãүé ýðñäýë, áîëîìæèéã òîäîðõîéëîõ, èíãýõäýý ìýäëýãýý øèíý ìýäýý ìýäýýëëýýð áàéíãà áàÿæóóëæ, ñóäàëãàà, øèíæèëãýýíä òүøèãëýõèéã øààðääàã. Òөëөâëөõ үéë ÿâö óë ñóóðüòàé ñóäàëãàà, øèíæèëãýýíèé үð äүíä òүøèãëýýãүé áóþó áүðýí ãүéöýä áèø áîë çîðèëãî çîðèëòóóäàä õүðýõ áîëîìæ ýðñ áàãàñ÷ èðýýäүéä ñөðãөөð íөëөөëäөã. Èéìä òөëөâëөëòèéã ñóäàëãàà, äүí øèíæèëãýýíèé үð äүíä òүøèãëýæ õèéõ íü áîäèòîé áîëãîäîã. Òөëөâëөëòèéí áîãèíî äóíä õóãàöààíû çîðèëòóóä óðò õóãàöààíû çîðèëãîä íèéöýýãүé áóþó òөëөâëөãөө íýãäìýë, áүðýí áүòýí áàéäëûã õàíãàæ ÷àäààãүé áîë óðò õóãàöààíû çîðèëãîä õүðýõ áîëîìæ áàãàñäàã. Үéë àæèëëàãààã òөëөâëөõ үéë ÿâö íàðèéí äýñ äàðàà,íÿãò óÿëäàà õîëáîîòîé àëõìóóäààñ áүðääýã.
Çîõèîí áàéãóóëàëòûí ôóíêö (Organizing) íü çîðèëãî, çîðèëòóóäàä õүðýõèéí òóëä áүõ òөðëèéí íөөöèéã òөëөâëөñөí àæèë үүðãèéã õýðýãæүүлэхэд îíîâ÷òîé õóâààðèëàõ үéë àæèëëàãàà þì. Çîõèîí áàéãóóëàëò îíîâ÷òîé áàéõ òóñàì òөëөâëөñөí үð äүíä үð өãөөæòýé õүðýõ íөõöөë áîëîìæ áүðääýã. Òүүí÷ëýí çîõèîí áàéãóóëàëòûí ôóíêö íü áүòöèéã òîäîðõîéëîõ áөãөөä õýñýã íýãæүүäèéí үéë àæèëëàãààíû õîîðîíäûí óÿëäàà õîëáîî үүíä ÷óõàë íөëөөòýé. Àëèâ ñàëáàð, ýð¿¿ë ìýíäèéí áàéãóóëëàãà, òàñàã, íýãæ áүð өөðèéí ãýñýí îíöëîãòîé. Èéìä òóõàéí íөõöөë áàéäàë, îíöëîã, çîðèëãîä òîõèðñîí îíîâ÷òîé çîõèîí áàéãóóëàëò õèéõ íü ìөí ë ñóäàëãààíä òүøèãëýñíèé үð äүí áàéäàã. Ìåíåæåð, àæèëëàã÷äûí àæèë үүðýã èõñýæ, òóõàéí àæèë үүðãèéã ãүéöýòãýõýä äàõèí íýã õүí áүðýí à÷ààëàëòàé àæèëëàõ õýðýãöýýòýé áîëñîí òýð үåä äàõèí íýã îðîí òîî áèé áîëãîõ çàìààð áүòýö өðãөæèí òîìîðäîã.
Óäèðäëàãà, ìàíëàéëëûí ôóíêö (Directing, Leading) íü çîðèëãî çîðèëòóóäàä õүðýõèéí òóëä àæèëëàã÷äûí îðîëöîîã ñàéæðóóëàõ, ÷èãëүүëýõ, àæèëëàõ óðàì çîðèãò íөëөөëөõ ìåíåæåðèéí үéë àæèëëàãàà. Åðөнхийдөө зорилтод бодитой хүрэх төлөвлөгөөг хэрэгжүүлэх явц þì. Ìåíåæåð õүìүүñòýé àæèëëàõ үåä õүìүүñ õîîðîíäûí õàðèëöàà үéë àæèëëàãààíû үð äүíä õү÷òýé íөëөөëäөã. Ìàíëàéëàë íü õүìүүñòýé õàìòðàí àæèëëàõ, îíîâ÷òîé øèéäâýð ãàðãàõ, ýäãýýð øèéäâýðүүäýýð äàìæóóëàí çîðèëãîä õүðýõèéí òóëä õүìүүñèéã õàìòûí çîðèëãîä íýãòãýõ, îðîëöîîã áèé áîëãîõ ìýäëýã, óð ÷àäâàðûã ìåíåæåðýýñ øààðääàã. Çîðèëãîäîî õүðýõ үéë ÿâöàä õóâü õүíèé õàìòûí çîðèëãûã өөðèéìñөõ ÿâäàë, áóñàäòàé õàìòðàí àæèëëàõ ñîíèðõîë, үíýëýãäýõ õýðýãöýý ÷óõàë үүðýãòýé. Ýíý íü ìåíåæåðèéí ìýäëýã, óð ÷àäâàð, àðãà áàðèë, òóõàéí ñèñòåìèéí ñî¸ë, àæèëëàõ îð÷íû ÷àíàðòàé õîëáîîòîé.
Õÿíàëòûí ôóíêö (Controlling) íü үéë àæèëëàãààíû áîäèò үð äүí òөëөâëөñөíòýé íèéöýæ áàéãàà ýñýõèéã òîãòîîõ, íèéöýõãүé áîë ó÷èð øàëòãààíûã òîäðóóëàõ, áóðóó ¿éëäëèéã çîãñîîõ, óðüä÷èëàí ñýðãèéëýõ, óëìààð çîðèëãîä õүðýõ áîëîìæ, àðãà çàìûã òîäîðõîéëîõ áóþó ¿éë àæèëëàãààã ñàéæðóóëàõ үéë ÿâö þì. Òºëºâëºãººíèé õýðýãæèëòýä òàâèõ õÿíàëò íü áàéãóóëëàãûí çîðèëãîä õүðýõ óðüä÷èëñàí íºõöºë áîëíî. Õÿíàëò íü (Monitoring) òºëºâëºãººíä òóñãàãäñàí àæèë óã òºëºâëºãººíèéõºº äàãóó õèéãäýæ áóé ýñýõèéã íÿãòëàõ ¿éë ÿâö. Aæëûí ã¿éöýòãýëèéã ¿éë àæèëëàãàà á¿ðýýð áàéíãà õÿíàæ, òîãòìîë øàëãàí øèíæèëæ áàéäãààðàà ¿íýëãýýíýýñ ÿëãààòàé. Õÿíàëò íü òóñëàìæ, ¿éë÷èëãýý ¿ç¿¿ëýã÷äèéã èäýâõæ¿¿ëýõýä øààðäëàãàòàé áèå äààñàí áàéäàë áà õÿíàëò õîîðîíäûí òýíöâýðèéã õàäãàëàõàä ÷óõàë ¿¿ðýãòýé. Õàðèí үíýëãýý (Evaluation) íü өìíº õèéñýí àæëûí äàâóó, ñóë òàëûã òîäîðõîéëæ, ò¿¿íèéã äàðàà÷èéí õóãàöààíû òºëºâëºãºº áîëîâñðóóëàõ, òºëºâëºëòèéã ñàéæðóóëàõàä àøèãëàõ ¿éë ÿâö áөгөөд г¿éöýòãýëèéã äóíä õóãàöààíä áîëîí ýöñèéí ¿ð ä¿íãýýð òîîöîæ òîäîðõîéëäîã ó÷èð õÿíàëòààñ ÿëãààòàé. Ýðүүë ìýíäèéí ÿàìíû õàðüÿà áàéãóóëëàãóóäûí Ýðүүë ìýíäèéí ñàéäòàé áàéãóóëñàí үð äүíãèéí ãýðýýíèé õýðýãæèëò, Ìîíãîë Óëñûí Çàñãèéí ãàçðûí үéë àæèëëàãààíû õөòөëáөð áîëîí ýäèéí çàñàã, íèéãìèéã õөãæүүëýõ үíäñýí ÷èãëýë äýõ ýðүүë ìýíäèéí çîðèëòóóäûí ãүéöýòãýë, ýðүүë ìýíäèéí ñàëáàðûí áîäëîãûí çîðèëòóóäûí õýðýãæèëò, ýðүүë ìýíäèéí òóñëàìæ, үéë÷èëãýýíèé ÷àíàð, үéë àæèëëàãààíû үð íөëөө ÿìàð áàéãààã òîãòîîæ, үð äүíã үíýëýõýä îðøèíî.
Õÿíàëòûí ôóíêö íü äàðààõ ãóðâàí ýëåìåíòèéã өөðòөө àãóóëäàã. Үүíä:
1. Ãүéöýòãýëèéí òîäîðõîé ñòàíäàðò,
2. Áîäèò ãүéöýòãýë, òөëөâëөñөí ãүéöýòãýëèéí çөðүү, ãүéöýòãýëèéã èëүү
ñàéæðóóëàõ áîëîìæèéí ñóäàëãàà, ìýäýýëýë,
3. Ñòàíäàðòûã õàíãàõãүé áàéãàà ãүéöýòãýëèéã ñàéæðóóëàõ үéë ÿâö
Ãүéöýòãýëèéí òîäîðõîé ñòàíäàðò: Õÿíàëò íü áүõèé ë үéë àæèëëàãààíû òóðø
çàéëøãүé õýðýãöýýòýé. Ãýâ÷ òóõàéí íөõöөëä òîõèðóóëàí ãүéöýòãýëèéí ñòàíäàðò,
ãүéöýòãýëèéã õÿíàõ àðãà õýëáýðèéã øèíý÷ëýí òîãòîîõ øààðäëàãà áàéíãà
òóëãàðäàã. ßìàð ÷ òîõèîëäîëä õÿíàõ íü çîðèëãîä õүðýõ, ãүéöýòãýëèéã èëүү
ñàéæðóóëàõ, òөëөâëөñөí үð äүíä õүðýõ çîðèëãîòîé áàéäàã.
Áîäèò ãүéöýòãýë, òөëөâëөñөí ãүéöýòãýëèéí çөðүү, ãүéöýòãýëèéã èëүү ñàéæðóóëàõ
áîëîìæèéí ñóäàëãàà, ìýäýýëýë: Çөâõөí äýýä óäèðäëàãûí үүðýã ãýæ үçýæ
áîëîõãүé. Àëõàì áүðýý ýðãýí íÿãòëàæ, äàðààãèéí àëõìàà өìíөõөөñ óëàì
ñàéæðóóëäàã áàéõ íü àæèëäàà ýçýí áîëîõûí óðüä÷èëñàí íөõöөë þì. Çөâõөí
áîäèò ãүéöýòãýë òөëөâëөñөíòýé íèéöýæ áàéãàà ýñýõèéã òîäîðõîéëîõ íü
õàíãàëòãүé. Ó÷èð øàëòãààíûã òîäðóóëæ, àñóóäàë áýðõøýýëèéí øèéäëèéã îëîõ,
ñàéæðóóëàõ íü үð äүíä õүðýõ íýã íөõöөë þì. Õÿíàëò íü үéë àæèëëàãààíû
áүòýýìæ, áүòýýãäýõүүí, үéë÷èëãýýã èëүү ñàéæðóóëàõ áîëîìæèéã èëðүүëýõ
òүëõүүð áîëäîã.
Ñòàíäàðòûã õàíãàõãүé áàéãàà ãүéöýòãýëèéã ñàéæðóóëàõ үéë ÿâö: Áîãèíî
õóãàöààíû çîðèëãîä õүðýõ íü äóíä õóãàöààíû çîðèëãîä õүðýõ, ýíý íü ìөí óðò
õóãàöààíû çîðèëãîä õүðýõ áîëîìæèéã îëãîäîã. Áîãèíî õóãàöààíû çîðèëãóóäàä
õүðýõ íü үéë ÿâö, òóõàé áүðèéí ãүéöýòãýëèéã áàéíãà õÿíàæ, òóëãàìäñàí àñóóäàë
áýðõøýýëèéã øóóðõàé øèéäâýðëýæ, үéë àæèëëàãààã áàéíãà ñàéæðóóëæ, àæèë
үүðãèéã õóãàöààíä íü äóóñãàõòàé øóóä õîëáîîòîé.
Áàéãóóëëàãà ãýæ þó âý?
Áàéãóóëëàãà ãýæ ºìíºº òàâüñàí òîäîðõîé çîðèëãîä õүðýõèéí òºëºº ¿éë
àæèëëàãààð íýãäýæ õàìòðàí àæèëëàæ áàéãàà á¿ëýã õүìүүñ þì. ªºðººð õýëáýë
íýãäñýí çîðèëãîä õүðýõýýð õàìòðàí àæèëëàæ áàéãàà õүìүүñèéí íýýëòòýé
ñèñòåì áóþó òîãòîëöîîã áàéãóóëëàãà ãýäýã. Áàéãóóëëàãà äàðààõ øèíæ¿¿äèéã
àãóóëäàã. ¯¿íä:
• Áàéãóóëëàãûí íèéò ãèø¿¿äýä õàìààðàõ ºìíºº òàâüñàí òîäîðõîé
çîðèëãîòîé áàéõ,
• Õî¸ð áóþó òүүíýýñ äýýø ãèø¿¿íòýé áàéõ, Ãýâ÷ îð÷èí үåä áàéãóóëëàãà íýã
õүíòýé ÷ áàéæ áîëîõ áөãөөä ýíý íü óëàìæëàëò îéëãîëòûã áàñ òýð áүð
õýðýãëýõ áîëîìæãүéã õàðóóëæ áàéíà.
• Íýãäìýë íýã ñèñòåì áàéõ ãýñýí ýíý òîäîðõîéëîëò íü çөâõөí àëáàí ñíû
áàéãóóëëàãà áóþó õóóëèéí ýòãýýäýä õàìààðíà.